Privacy Policy

LEE’S AIR PRIVACY NOTICE

Last Updated: May 5th, 2026

This Privacy Notice describes how Lee’s Accu-Tech Service, Inc. and our subsidiaries and affiliated companies (collectively, “Lee’s Air,” “we,” or “us”) collect, use, disclose and otherwise process information about you. This Privacy Notice applies to information we collect when you access or use https://leesair.com/ and our other websites (collectively, the “Website”) or when you otherwise interact with us, such as through our customer support and outreach channels. Note that this Privacy Notice may be posted to Websites of Lee’s Air affiliates, including Websites without Lee’s Air branding. In those circumstances, information collected by the affiliate(s) will be provided to Lee’s Air. Note also that except as stated below this Privacy Notice does not apply to information collected through the Lee’s Air HVAC control application, which was developed by Nuve Controls, Inc. Information provided through that application is subject to Nuve Controls, Inc.’s privacy policies and practices.

This Privacy Notice is effective as of the “Last Updated” date above. We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the “Last Updated” date. Where required by law, we will notify you of changes through the Website or by other means.

COLLECTION OF INFORMATION

Information You Provide to Us

We collect information directly from you when you schedule a service, request a quote, request customer support, or otherwise communicate with us (such as through a Nuve thermostat or a third-party referral platform like Facebook, Angi, or Yelp). The categories of information we collect include:

  • Contact Information: we collect your name, email address, home address, mailing address, and phone number.
  • Service Information: we collect information about your service requests, including scheduling details, information about your home (e.g., square footage, most recent service/repair date, etc.) and information about the issues causing you to contact Lee’s Air (e.g., what happened to your water heater).
  • Financial Information: we rely on third-party payment processors to collect the financial information used to pay for our services.
  • Communication Information: we collect and maintain information included in your communications with us, including via texts, webchats, phone calls, and in any photos/videos/audio files you share with us. Please note that we may record phone calls and that we automatically monitor and store webchats.

We may also collect any other information you choose to provide.

Information We Collect Automatically

We automatically collect the following categories of information:

  • Transactional Information: we keep a history of your transactions with us, including the dates and amounts paid for our services.
  • Internet Activity Information: we collect information about how you access our Website, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Website and interaction with our communications, such as access times, browsing behavior (such as pages or documents viewed and links clicked), the page you visited before navigating to our Website, and information about your activity on specific pages (such as mouse movements, keystrokes, and information you input into our booking contact form and website chat function.
  • Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and pixels, to collect information about your interactions with our Website and communications. These technologies help us improve our Website and communications, see which areas and features are popular, count visits, and track clicks. You may be able to adjust your browser settings to remove or reject browser cookies. You can also adjust certain cookie settings by clicking the cookie icon located at the bottom right corner of our Website or by following the prompts behind the “your privacy choices” link in the footer of our Website. Please note that removing or rejecting cookies could affect the availability and functionality of our Website.
 

Information We Collect from Other Sources

We obtain information from other sources. For example, we may collect contact information and device identifiers from advertising networks and data analytics providers. Additionally, if you connect with Lee’s Air through a third-party platform (such as Google, Yelp, or Angi), we may have access to certain information from that platform, such as your name, service address, phone number, and email address, depending on your platform settings. We may also collect information you share when you interact with us on social media platforms.

Derived Information

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.

USE OF INFORMATION

We use the categories of information we collect for the following business and commercial purposes:

  • Service Delivery: we use information to provide and maintain our services, including to process payments and authenticate your account.
  • Communication: we use information to communicate with you about Lee’s Air and our services, including to respond to your questions, confirm appointments, inform you of price or services changes, and send you other transactional or relationship messages.
  • Marketing and Advertising: we use information for marketing and advertising purposes, including to send direct marketing messages (including via email, mail, and automated text) and target advertisements to you on third-party platforms and websites as described in the “Targeted Advertising and Analytics” section below. You can opt out of direct marketing messages we send by following the instructions in those communications (such as by clicking “unsubscribe” in the emails or replying “STOP,” “END,” or “CANCEL” to the texts) or by reaching out via the “Contact Us” section below.
  • Research and Development: we use information to monitor and analyze Website trends, usage, and activities, improve our Website, and generate de-identified or aggregated data that we will not re-identify. 
  • Protection and Compliance: we use information to detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, help protect the rights and property of Lee’s Air and others, and comply with our legal and financial obligations.
  • Notice/Consent: we may also use information in other circumstances after giving you notice and/or getting your consent.

TARGETED ADVERTISING AND ANALYTICS

We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Website, including your IP address, web browser and mobile network information, pages viewed, time spent on pages, and links clicked. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your activity. Some of the activities described in this section may constitute “sharing,” or “selling” under certain laws. You can control certain cookie-based advertising preferences (opt out) via our cookie manager, which is accessible from our Website.

In addition to ad targeting activities that rely on cookies and similar technologies, we work with advertising partners to translate other identifiers, such as your email address or phone number, into a unique identifier (called a hashed value) that such partners can then use to show ads that promote Lee’s Air that are more relevant to you across the web and in mobile apps. You may opt out of these disclosures by disabling targeted advertising within our cookie manager, which is accessible from our Website, or by contacting us as described in the “Contact Us” section below.

You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices.

DISCLOSURE OF INFORMATION

We disclose information as follows:

  • Vendors: we disclose information to vendors, service providers, contractors and consultants that need this information to provide services to us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service, data enrichment, analytics, and marketing and advertising.
  • Advertising Partners: we disclose information to third parties for the purposes described in the Marketing and Advertising subsection above.
  • Professional Advisors: we disclose information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • Legal Authorities: we may disclose information to legal authorities and others for the purposes described in the Protection and Compliance subsection above, including if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements and if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Lee’s Air, our users, the public, or others.
  • Corporate Transactions: we reserve the right to disclose information in connection with or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company. 
  • Affiliates: we disclose information between and among Lee’s Air and any parents, affiliates, subsidiaries, and other companies under common control and ownership.
  • Consent: we may disclose information when we have your consent or you direct us to do so.

We also disclose de-identified information that cannot reasonably be used to identify you. 

APPLICANT INFORMATION

When you apply for a position with Lee’s Air, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information.

We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment and hiring statistics. We use successful candidates’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Website, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on Lee’s Air, and (d) to protect and defend the rights or property of Lee’s Air or others.

CALIFORNIA RESIDENTS

If you reside in California, this section applies to you and serves as our Notice at Collection.

     Categories of Information Collected/Disclosed for a Business Purpose

We collect and disclose for business purposes the following categories of personal information: Identifiers, Commercial Information, Communication Information, Internet Activity Information, Geolocation Data, and Derived Information.

      Sources of Personal Information

We collect personal information from various sources, including directly from you, automatically when you access or use our Website, and from third-party sources.

      Purpose for Collecting, Using, and Disclosing Personal Information

We collect, use, and disclose personal information for the following business and commercial purposes (described in more detail in the “Use of Information” section above): Service Delivery, Communication, Marketing and Advertising, Research and Development, and Protection and Compliance.

    Your Privacy Rights

Access, Correction, and Deletion

Subject to certain limitations, you have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, (3) request correction of inaccurate personal information, and (4) request information about the third parties to whom we disclosed your personal information.

Use the “Contact Us” information below to exercise these rights.

We may verify your request by asking you to verify your email address and/or provide information related to your recent interactions with us.

Opt Out of Sales and Sharing

As described in the “Targeted Advertising and Analytics” section above, we process personal information to serve you advertisements on non-Lee’s Air properties and expand the reach and effectiveness of our own marketing campaigns. These activities may result in us selling or sharing Identifiers, Internet Activity Information, and Derived Information with our Advertising Partners (including social media platforms) so our Advertising Partners can show you targeted ads on other platforms. We do not knowingly “sell” or “share” personal information about consumers younger than 16.

You have the right to opt out of sharing and sales by following the prompts behind the cookie icon    located at the bottom right corner of our Website or by following the prompts behind the “Your Privacy Choices” link in the footer of our Website. If you are not logged into your account with us, your opt-out choice will be linked to your browser only; therefore, you will need to renew your opt-out choice if you visit our website from a new device or browser, or if you clear your browser’s cookies.

You can also opt out by visiting our Website with a legally-recognized universal choice signal enabled (such as the Global Privacy Control). Please note that, depending on which legally-recognized opt-out preference signal you use and whether you are logged into your account with us, our processing of the signal may be limited to the specific browser or device that you are using. You may need to renew your opt-out choice if you use a different browser or device to access our Website, or if you clear your cookies.

Nondiscrimination

We will not treat you differently for exercising your privacy rights.

Authorized Agents

If you are submitting a rights request as an authorized agent, you must submit proof of your authorization to make the request, such as a valid power of attorney or signed permission from the subject of the request. Please do not provide any sensitive personal information in connection with this request, such as a driver’s license or other government-issued ID. In some cases, we may contact the subject of the request for verification. If you are an authorized agent seeking to make a request, please contact us as through the “Contact Us” section below.

Data Retention

We store personal information for as long as necessary to carry out the purposes for which we originally collected it, satisfy our legal requirements, or for other business purposes explained in this Privacy Notice.

CONTACT US

If you have any questions about this Privacy Notice, please contact us at the information listed on our contact page, located at https://leesair.com/contact-us/.