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How to Choose a Reputable AC or Plumbing Company

July 2, 2020 | Blog

Nothing disrupts your home or business quite like an AC or plumbing problem. When you call for help, your experience should be as quick, stress-free and reliable as possible. Here are some tips to help ensure peace of mind when searching for and choosing an AC or plumbing company.

Research

The first step in finding a dependable AC company or plumbing company is through a useful internet search. During your search, you will be able to find out if a company is the right fit for you by exploring its website and social media accounts, online customer reviews and proof of experience. A professional AC or plumbing company should be licensed, and that information should be on the company website (typically toward the bottom). In the California area, you can also visit the state’s Department of Consumer Affairs to verify a company’s AC or plumbing license.

Online Presence

Before trusting someone to service your home or business, you need all the facts on them that you can get. Companies that lack a strong online presence could (and should) present a red flag. If your search results come up empty or you can’t find out enough up-to-date information about a company through their website, social media or reviews, it’s probably a good idea to move on to the next candidate.

Reviews

Reading customer reviews is a great, and simple, way to sift through your search options. If a company failed to do its job, people will for sure let you know about it. Detailed personal experiences and proven customer satisfaction are good indicators of whether a company is dependable or not. Not every company is perfect, but you can also get a sense of how a company responds to situations that didn’t go exactly as planned.

Experience

Like in many fields, AC technicians and plumbers require proper education and training to do their job. The last thing you want is an inexperienced contractor causing more problems. In your research, be sure to check that the company has the proper certifications needed to service your home or business. A couple of other sites that also check for certifications include the Better Business Bureau and Angie’s List.

If you’re experiencing plumbing or AC issues, contact Lee’s Air and Plumbing today. Our reliable plumbers and trusted, AC professionals are trained and ready to help with any of your residential or commercial needs.

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What Our Customers Say

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Vikki H.

Knowledgeable and Competent

Michael McGowan was a knowledgeable and competent technician in fixing our furnace. We would definitely request him again if service is needed. Lee’s has provided maintenance for our AC and furnace the last few years and we are always more than satisfied.

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Leslie W.

Excellent Customer Service

Lee’s Air is professional, knowledgeable, and provides excellent customer service. They arrive on time, patiently address all questions, and go the extra mile to maintain customer satisfaction. I highly recommend them to anyone looking for quality and professionalism in a business choice.